The Knowledge You Need, The Care You Depend on. Our services are available 24 hours a day.

Common Questions

What are home care services?

• Homecare services are services provided to you in the comfort of your own home. These services are skilled nursing, physical therapy, occupational therapy, speech therapy, home health aides, homemakers, companions and live-in caregivers.

Who pays for Home Care?

• Medicare will pay for short term acute needs. The patient must require a qualifying skill such as skilled nursing, PT, OT or ST and be considered home bound. The focus of Medicare homecare services is rehabilitation. Medicare is a federally mandated program.
  
  Medicaid will cover homecare services with limitations. Medicaid is also a federally mandated program with states matching funds. Income limits apply.
  
  Connecticut Homecare Program for Elders will cover homecare services. Income limits apply but services can also include homemaker and companion services. Call for more information.
  
  Long Term Care Insurance will cover homecare services. There may be a waiting period of 90 days after the claim is opened.
  
  Veteran Aide and Attendance benefits can provide up to $1,900 per month for qualifying veterans. Please call for more information.
  
  Private pay.

Is A & D Home Health Solutions, Inc licensed?

• Yes, we are licensed by the Department of Consumer Protection. Our license number is HCA 0000283.

Are the caregivers independent contractors?

• No, each caregiver is an employee of A & D Home Health Solutions, Inc. This is the only legal way we are able to supervise the caregivers we place in your home. This also means that we pay all employment taxes, worker compensation insurance and unemployment insurance.

Do you conduct background checks?

• Yes. Each employee must pass a national criminal background check as well as a sexual database search prior to being placed out in the field. We also complete past work reference checks and verify certifications and licenses.

Do your caregivers have experience providing personal care?

• A & D Home Health Solutions, Inc is owned and operated by registered nurses. We feel that if a client requires personal care such as bathing, dressing, transfers etc. then the caregiver should be fully trained and qualified to perform these functions. This is presently not a requirement under the State of Connecticut homemaker companion agency standards. A & D Home Health Solutions has maintained this standard from its inception.

How soon can services start?

• As soon as you need it. We can usually fulfill your needs within a couple of hours of the initial phone call. We can even take your calls after hours. A manager is on call 24 hours a day 7 days a week.

What if my caregiver calls out sick?

• We will send a fill-in if your caregiver cannot make it one day. All of our caregivers know how much you rely on them and usually give us plenty of notice if they cannot make it to work.