Common Questions
Who pays for Home Care?
- Home Care services are usually paid for privately by either the client or their family. Long term care insurance will also cover Home Care services.
What is Home Care?
- This is care provided to you in your home opposed to in assisted living or a nursing home.
Is A & D Home Health Solutions licensed?
- Yes we are licensed by the state of CT.
Are our caregivers bonded and insured?
- All of our homemakers, companions, home health aides and CNA's are bonded and insured.
Do you conduct background checks?
- All of are employees have had extensive background and reference checks.
Can I interview caregivers in advance?
- We encourage you and your family to interview a few caregivers to find the one that best fits your needs.
What if I need help at night or the weekend?
- We offer 24-hour 7-day-a-week care including holidays.
How soon can services start?
- As soon as you need it. We can usually staff a case within hours of the initial call.
Are your caregivers employed by A & D or independent contractors?
- We do not hire independent contractors. All of our staff are employed by A & D and have met our stringent hiring policies.
What if my caregiver is not feeling well and can't come to work?
- We will send a fill-in if your caregiver cannot make it one day. All of our caregivers know how much you rely on them and usually give us plenty of notice if they cannot make it to work.